Get in Touch

We're here to help with your vacation rental needs

Email Us
Best for detailed questions and booking inquiries
booking@theozarkrentals.com

We typically respond within 2-4 hours during business hours

Call Us
Quickest way to get immediate answers
(501) 402-0748

Available 9 AM - 8 PM CT daily

Location
Our property address in Conway, AR
27 Timothy Lane
Conway, AR 72032

Address provided after booking confirmation

Common Questions?
We've answered some of the most frequently asked questions below

What are your check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. We can sometimes accommodate early check-in or late check-out - just ask!

What is your cancellation policy?

Full refund if cancelled at least 14 days before check-in. Partial refund 7-14 days before check-in. No refund if cancelled less than 7 days prior to check-in.

Do you allow pets?

Pet friendly place. However, pets cannot be left unattended in the back yard or house without a leash or crate. Backyard is only partially fenced. Pets must be supervised at all times.

Is the property wheelchair accessible?

Home is not wheelchair accessible.

What amenities are included?

Full kitchen, WiFi, washer/dryer, air conditioning, heating, outdoor grill, fire pit, parking for 2-3 vehicles max, smart TVs, and more. See our property page for the complete list.

How do I get the property access code?

You'll receive detailed check-in instructions via email 48 hours before your arrival, including the door code and WiFi password.

Our Response Time Commitment

We pride ourselves on responsive communication and excellent customer service:

  • Email: Typically within 2-4 hours (same day guaranteed)
  • Phone: Immediate during business hours (9 AM - 8 PM CT)
  • Urgent Issues: 24/7 emergency support for current guests

Ready to Book Your Stay?

Skip the questions and book directly. Our calendar is always up-to-date, and you'll receive instant confirmation.